Privacy Policy

We — meaning Fit4Success America LLC (also “we” , “our” , or “us” ) — prepared this Privacy Policy to help you understand our practices with respect to the collection, use, and disclosure of information we collect from you through our web or mobile applications, our hosted services, our websites that link to this Privacy Policy, and any other services we provide to our customers or end users (collectively, the “Services” ).

1. We have not appointed a data protection officer. The data protection controller is:

Fit4Success America LLC

844 48th Avenue

San Francisco, CA 94121

USA

info@fit4successusa.com

2. We may automatically collect information while you use the services. This information may include IP addresses, browser types, operating systems, Internet Service Providers (ISPs), platform types, device types, mobile device identifiers (e.g., make and model), and mobile carriers. Additionally, analytics data may be collected using cookies and other tracking technologies to analyze usage patterns and behaviors. We use this information to:

1. Improve service performance and optimize user experience.

1. Detect security incidents, prevent malicious or illegal activities, and identify those responsible.

1. Ensure the stability and security of services and systems.

1. Measure user engagement and interest in the services.

This information is collected through various tracking technologies, including cookies, web beacons, pixels, and session replay scripts. Details about the use of these tracking technologies can be found in the “Use of Cookies and Tracking Technologies” section below.

We may anonymize or aggregate this information for analysis and reporting purposes. This process ensures that individuals cannot be identified.

3. We use cookies and other tracking technologies to provide and improve our services. These technologies are used for the following purposes:

1. Operationally Necessary: Enable access to our services, identify irregular site behavior, prevent security threats, and support essential functionalities of the services.

1. Performance Related: Help us understand how visitors use the services and evaluate the performance of the services.

1. Functionality Related: Enhance user experience, such as identifying users when they log in or remembering user preferences.

1. Advertising or Targeting Related: Personalize advertising content, measure the effectiveness of ads, and provide advertising-related services.

We also work with third-party partners to use cookies and tracking technologies. For instance, we collaborate with advertising networks and social media companies to deliver personalized ads that may interest users. These third parties may use cookies and tracking technologies to collect and analyze user interaction data with our services.

Users can control cookie usage by disabling or deleting cookies in their browser settings. However, disabling cookies may limit certain functionalities of the services. For more details on managing cookies and opting out of tracking, refer to the “Managing Cookies and Opt-Out Methods” section.

4. We use your information for marketing and advertising purposes. This allows us to offer you more relevant products and services and enhance your experience. We may use your information in the following ways:

1. Promoting Products and Services:Inform you about new features, products, services, events, and other opportunities that may interest you.

1. Providing Personalized Content:Deliver tailored advertisements and content based on your preferences and interests.

1. Analyzing Ad Effectiveness:Monitor and analyze the effectiveness of advertisements to optimize marketing strategies.

1. Market Research and Feedback Collection:Improve products and services and understand market trends based on user feedback.

We may collaborate with third-party partners to conduct advertising and marketing campaigns. These partners include advertising networks, social media platforms, and analytics service providers. They may use user data to deliver more efficient advertising.

You can opt out of such communications by clicking the “Unsubscribe” link at the bottom of marketing emails or by contacting our support team. For more information about the use of information for marketing and advertising purposes, refer to the “Use of Cookies and Tracking Technologies” section.

5. We process the data provided by the customer during their order/booking to fulfill a contract or carry out pre-contractual measures (Art. 6(1)(b) of the General Data Protection Regulation, GDPR).

6. We generally store personal data only for as long as it is necessary to fulfill the respective purpose. For tax reasons, we store contract documents and related documents/communications for a period of seven years (§ 132 of the Federal Fiscal Code).

7. Any individual affected by this data processing has the following data protection rights, which can be exercised, for example, by sending an email to info@fit4successusa.com

8. Right to information, details in Article 15 of the GDPR: Every person affected by data processing has the right to request confirmation from the controller as to whether personal data concerning them is being processed. If this is the case, the data subject has the right to access this personal data (copy of the personal data being processed) and the following information: (a) purposes of processing; (b) categories of personal data being processed; (c) recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly recipients in third countries or international organizations; (d) where possible, the envisaged duration for which the personal data will be stored or, if not possible, the criteria used to determine that duration; (e) the existence of the right to rectification or erasure of personal data or restriction of processing by the controller or the right to object to such processing; (f) the right to lodge a complaint with a supervisory authority; (g) if the personal data was not collected from the data subject, any available information about its source; (h) the existence of automated decision-making, including profiling. The controller shall provide a copy of the personal data being processed. For any further copies requested by the data subject, the controller may charge a reasonable fee based on administrative costs. If the data subject submits the request electronically, the information shall be provided in a commonly used electronic format, unless otherwise specified.

9. Right to rectification and erasure, details in Article 16 of the GDPR: The data subject has the right to request the controller to rectify any inaccurate personal data concerning them without undue delay. Taking into account the purposes of processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement. Furthermore, the data subject has the right to request the erasure of personal data concerning them without undue delay, and the controller is obliged to erase personal data without undue delay if one of the following grounds applies: (a) the personal data is no longer necessary for the purposes for which it was collected or otherwise processed; (b) the data subject withdraws consent on which the processing is based, and there is no other legal ground for the processing; (c) the data subject objects (see below) to the processing; (d) the personal data has been unlawfully processed; (e) the erasure of personal data is required to fulfill a legal obligation under Union or Member State law to which the controller is subject; (f) the personal data has been collected in relation to the offer of information society services (consent of a child). The right to erasure does not apply to the extent that processing is necessary for the controller to fulfill a legal obligation or perform a task carried out in the public interest or in the exercise of official authority vested in the controller, and/or for the establishment, exercise, or defense of legal claims.

10. Right to restriction of processing, details in Article 18 of the GDPR: The data subject has the right to request the controller to restrict the processing if one of the following conditions applies: (a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; (b) the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of its use instead; (c) the controller no longer needs the personal data for the purposes of processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims; or (d) the data subject has objected to the processing, pending the verification of whether the legitimate grounds of the controller override those of the data subject. If processing has been restricted, such personal data, except for storage, shall only be processed with the data subject’s consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. A data subject who has obtained a restriction of processing shall be informed by the controller before the restriction is lifted.

11. Right to object, details in Article 21 of the GDPR: The data subject has the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is based on the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or which is necessary for the purposes of the legitimate interests pursued by the controller or a third party. The controller shall then no longer process the personal data, unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims. If personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning them for such marketing. If the data subject objects to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

12. Right to data portability, details in Article 20 of the GDPR: If the processing is based on consent or on a contract and is carried out by automated means, the data subject has the right to receive the personal data concerning them, which they have provided to the controller, in a structured, commonly used, and machine-readable format. In exercising their right to data portability, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible.

14. Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement, if the data subject considers that the processing of personal data relating to them infringes the legal requirements. The contact details of the Austrian Data Protection Authority can be found here: https://www.dsb.gv.at/.
15. If you do not provide us with the necessary personal data, we will unfortunately not be able to enter into a contractual relationship with you.